Addressing Service Requests Efficiently: Our Commitment to Homeowners

Hello valued homeowners and partners,

We at Texas Homes Realty & Management were recently made aware of a service request concerning mildew on a ceiling, missing roof shingles, and a malfunctioning garbage disposal. Firstly, we would like to extend our sincere apologies for any inconveniences caused.

Building partnerships, one home at a time, is more than just our slogan; it’s our commitment. We take pride in being the leading residential property management company in Katy, Texas. Ensuring the smooth running of your homes and the satisfaction of our tenants is our utmost priority.

To address the matter:

  1. Mildew Issue: Our maintenance team is being dispatched immediately to assess and rectify the mildew problem in the secondary bedroom closet and garage ceiling.
  2. Roof Shingles: We have contacted our roofing partners to inspect and replace the missing shingles, ensuring the safety and longevity of your home.
  3. Garbage Disposal: Our technicians are equipped and ready to either repair or replace the garbage disposal unit. We will ensure it’s up and running in no time.

Communication is the cornerstone of our operations. We regret the oversight in follow-up communications and assure you of our prompt attention moving forward. For quicker responses, please utilize our repair request portal.

Remember, with Texas Homes Realty & Management, we don’t just manage properties; we convert empty homes into income. If you’re seeking a property management company, explore our property management request page.

Thank you for your patience and understanding. Together, we’re building stronger partnerships, one home at a time.

Warm regards,

Texas Homes Realty & Management Team

Photo of a professional residential property management team in action, fixing a roof, inspecting a ceiling for mildew, and repairing a kitchen garbage disposal. The team should be diverse in gender and descent. There should be a signboard in the background with the Texas Homes Realty & Management logo, showcasing their commitment to efficient service.